Vinted Shoppers Voice Frustration About Size Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has altered its size classifications for women's and children's clothes but did not contact every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category than originally posted as a result of the reclassification.
The platform stated the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
Member Accounts
Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: last year, the platform withdrew an update concerning shipment methods following member complaints.
